Preview Mode Links will not work in preview mode

Dec 25, 2017

David and Fabrice discuss Inquiry, the third of the Five Secrets of Effective Communication. Inquiry means asking gentle, probing questions to learn more about what the other person is thinking and feeling.

David encourages listeners (that includes you!) to try using Inquiry five times each day, even in...


Dec 18, 2017

David addresses a question submitted by a listener after he heard the introductory podcasts on the Five Secrets of Effective Communication. He questioned the value of the Disarming Technique, and protested that every time he "turned the other cheek" he simply ended up with two sore cheeks!

A great question, and David...


Dec 11, 2017

David, Helen and Fabrice focus on the Disarming Technique, which is the first of the Five Secrets of Effective Communication. The definition of the Disarming Technique is finding truth in what the other person is saying, even if it seems blatantly wrong, or illogical, or exaggerated. And it's based on the Law of...


Dec 4, 2017

Is there someone in your life who just 

  • won't listen?
  • won't open up?
  • always has to be right?
  • always has to get his or her way?
  • doesn't seem to understand how you feel?
  • doesn't seem to care?
  • is relentlessly critical?
  • whines and complains endlessly, but always ignores your attempts to help?

Would you like greater...